Occumster Water Main Upgrade

Tell us how we’re doing! 

We’ve been investing in improving your water and wastewater services across the country, and we’re keen to hear your views and feedback on these works. 

Scottish Water has appointed Blue Marble, an independent Market Research Company, to undertake this research on our behalf, exploring what customers think about the projects, and how it impacted them.  

To complete the survey, click here. 

The survey should take no more than 10 minutes, and will remain open until 6 July. 

Thank you in advance for taking part in this important research. Your input is very much appreciated, and your feedback will help to shape future projects, not just in your area, but all across Scotland. 

Please be assured that all the answers you give will be anonymised before being shared with Scottish Water. We will be unaware who has taken part. The research will be conducted in accordance with the Market Research Society Code of Conduct. 

If you have any questions about the research, please email customer.experience@scottishwater.co.uk 

Please see the Blue Marble Privacy Notice for further information about how they use personal information. A copy of Scottish Water’s Privacy Notices can be viewed here.

What happens next?

For the Roster to Upper Camster section, similar to previous work we carried out along the C1029 we will require a rolling road closure during this section. Due to the length of the diversion route, there will be timed access slots during the day where we will facilitate access to customers with the closure.

For the Upper Lybster section starting in January, a similar approach will be used with timed access slots to try and maintain access as much as possible for residents.