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Help & Support

Your Home
Your Home
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  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
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  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
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Water Usage Calculator

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In Your Area
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  Our interactive map gives information about supply issues and current investment projects across Scotland
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  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
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  Our employee volunteering programme can support you through education, conservation and community activities
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Annual Consultative Meeting

Current Service Updates
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  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
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About Us
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- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
- Energy and Sustainability
  Our approach to energy management, development and sustainability
- Scottish Water Horizons
  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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  Find out about maintenance work which may affect your supply
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  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

News & Views

Featured Articles

Colin Lindsay

Blog: Can Scotland Support More Data Centres? - Colin Lindsay

Colin Lindsay, Developer Services Manager at Scottish Water Horizons, takes a look at how Scotland can take a sustainable approach to supporting the development of data centres

11 June 2026

The existing sludge treatment facility at Daldowie

Views Sought on Major Bioresources Upgrade Project for Glasgow

04 June 2026

4 Reservoir Rangers picture at Milngavie Reservoir with water and trees in background

Scottish Water welcomes new reservoir rangers as service enters fourth year

04 June 2026

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News

reservoir image

Stay Safe Around Reservoirs and All Water Courses This Summer

Scottish Water is urging people to stay safe and not take risks around watercourses such as reservoirs, rivers, lochs and coastal waters this summer.

28 May 2026

Reservoir Ranger Josh pictured with female from Scottish Fire and Rescue Service on left and male Scottish Water colleague on right. They are outdoors with trees behind them.

Reservoir Ranger Blog: Bonfires, Birdsong and Better Weather

As spring turns to summer, our Gladhouse Reservoir Ranger Josh shares a snapshot of life on site — from wildlife sightings and seasonal traditions to water safety education and caring for our countryside.

30 April 2026

Scottish Swimming's Alan Reed with schoolboy Ruben Norbury with his winning cap design in centre and mum Jane on right at a swimming pool

Young Reuben Makes a Splash with Winning Design

Cap celebrating 10 years of Learn to Swim programme created by Glasgow youngster

22 December 2025

Young boy with Learn to Swim swimming cap on

Scotland Sees 56% Increase in People Learning to Swim

The number of Scots taking part in the Learn to Swim programme has increased by more than half over the past seven years, according to a new report

18 December 2025

Paralympian swimmer Toni Shaw with a young boy in a swimming pool at a Learnt to Swim lesson

Big Rise in Swimmers with a Disability Marks Major Leap for Inclusion

Paralympian Toni Shaw champions inclusion with a 69% rise in children with disabilities learning to swim

28 November 2025

Large group on steps of Edinburgh's Dynamic Earth building, to celebrate 10 years of Learn to Swim programme

Decade of Teaching Scotland to Swim Capped at Anniversary Event

Ten years of building ‘Generation Swim’ celebrated in Edinburgh

03 November 2025