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Additional Support

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An outline of the additional support services we offer our customers

Service of Documents

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During the current Covid-19 outbreak we can only accept service of legal documents electronically

Website Feedback

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Website Feedback

Media Contacts

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Our team is available between 9am – 5pm, Monday to Friday

Claims & Escalating Issues

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Our claims and escalation processes explained

Making a Claim

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Important information on our claims process

Statements

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Statements

Organisations We Work With

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We work with a range of organisations  to offer support for customers with extra communication, access or safety needs

Document Hub

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Key information about our work, our performance and public sector policies

Business & Developers

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Documentation covering Businesses, Developers, Byelaws, Charities, Connections, Metering, Procurement and Scientific Services